Social intelligence Case Study Example | Topics and Well Written Essays - 1000 words

Social intelligence - Case Study Example There are several ways to keep staff motivated, confident and happy while working, for instance, using rewards or incentives for every job well done. It is suitable for me as the employer to align my own personal economic interests with those of the business (Albrecht, 2006). This will automatically boost my employee’s motivational factor to work even harder with the intention of getting more rewards. This is despite how small or simple a reward may appear similar to a star on the wall or a greater reward. This prompts an employee to work even hard while in quest of competing with fellow peers, hence increase one’s morale and influences the entire workforce (Albrecht, 2006). Another way is by being a leader who leads his employees by example. As the head of the business, I should be true to the business ethics and uphold its brand (Albrecht, 2006). Employees should view me as a role model and put as much effort as I do in successfully running the business. I should show enthusiasm in new projects, display love for the job and ready to take new challenges (Albrecht, 2006). This makes the staff think positively of me and feel secure while working for the business to realize its targets. In addition, I will keep an open working relationship with my employees and let them know their ideas are all important for the business (Albrecht, 2006). I will also offer privileges and few benefits to the workers to know I mind about their welfare and keep them motivated (Albrecht, 2006). These kinds of motivators no matter how small they may appear to them create a big impact where in turn redirect their motivation back to the business. This is through diverse ways like offering breaks for watching television in the office, ordering various supply of fruits for the staff or a half price discount for workers interested in purchasing products from the business. It is also important to motivate employees independently besides motivating them as a group. There are di verse approaches to raising the morale of staff members in a business, for example, by taking an interest in the employees’ future career plans and their balance between work as well as private life. All employees feel appreciated and motivated when they know their leader is mindful of their career plans. I would only achieve this by offering advice to the staff, mentoring them and offering additional training to them for better skills. In addition, I would also assist them in balancing their work and private lives through diverse strategies. For instance, creating a flexible and friendly schedule for all staff and being considerate in personal as well as family commitments incase they arise, for instance, doctor appointments. All employees require public praise. For a job well performed, I praise and commend on the task in front of all the stuff members. Besides, I would run a â€Å"no blame culture† among all the employees. When any worker does not get something righ t, I recommend that they should not blame the person but analyze the issue and establish a solution prior to the business failing. The latter encourages initiative and innovation among the staff, which is extremely essential step of a successful enterprise. 2. Responses or feedbacks are fundamental in changing someone believes and points of view towards a particular issue. In addition, conversation

Complete Training Program Assignment Example | Topics and Well Written Essays - 1500 words

Complete Training Program - Assignment Example In a hotel environment, there are lots of issues taking place. However, after working the whole day in offices hence they require a lively class so that they do not fall victims. During class hours it is important to resort to interactive and experimental programs so that all the students would grab a little. In order for the program to be successfully completed with effective results, the program should run for six months being that the course is being conducted on the part-time basis. However, this will allow the student to fully complete both theory and practical tests to ascertain their competency in the lucrative field in the Hotel industry. Each and every student taking the course will have to submit a series of theory and practical assignments which will cater for 30% of the final examination at the end of the course. However, this does not mean that the students must dedicate all their efforts towards exams, but through their daily work performance to they will be able to earn points. This affirms that the training is not meant to equip the students with skills to pass the examination but also the ability to confidently work in any given situation with minimum superb vision. To ascertain that the course is well covered, I will not only look at the examination results but also the courage and confidence in the daily work, personal etiquette and customer service criterion among others. Being that learning is a process, I will include unplanned continuous assessment tests which do not require bookwork so that the real picture and efforts in mastering the study topics would be affirmed. First and foremost, learning after work is really tiresome especially in the food industry where there is hardly any rest till evening.